Build an environment that empowers your team to take risks. Set metrics for what needs to be achieved and measure against them to track progress along the way. If targets aren't being met, challenge your team to reassess and come back with a new strategy. And create a culture where people are awarded for challenging the status quo.
- Sandra E. Peterson
I always remind my team to take a step back and ask themselves, 'Why are we doing this?' For us, 100% of the time, it is to better serve our patients, consumers, and customers. This is a great question to come back to when your team is losing focus; it reduces stress and mobilizes people to get excited about the collective possibility.
- Sandra E. Peterson
I consciously make an effort to get to know some of the women who may be in the middle of the organization - they're not at senior management levels - and try to figure out whether there's a new opportunity they can take on that enables them to shine and succeed in a way they may not have in the past.
- Sandra E. Peterson
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