The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity.
- Robert Heller
Management, Which, Bureaucrats
Fear is excitement without breath.
- Robert Heller
Fear, Breath, Without, Excitement
The first myth of management is that it exists. The second myth of management is that success equals skill.
- Robert Heller
Success, Management, Myth, Skill
Effective management always means asking the right question.
- Robert Heller
Question, Always, Means, Effective
Never ignore a gut feeling, but never believe that it's enough.
- Robert Heller
Ignore, Never, Feeling, Gut
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