Books about technology start-ups have a pattern. First, there's the grand vision of the founders, then the heroic journey of producing new worlds from all-night coding and caffeine abuse, and finally, the grand finale: immense wealth and secular sainthood. Let's call it the Jobs Narrative.
- Kate Crawford
Surveillant anxiety is always a conjoined twin: The anxiety of those surveilled is deeply connected to the anxiety of the surveillers. But the anxiety of the surveillers is generally hard to see; it's hidden in classified documents and delivered in highly coded languages in front of Senate committees.
- Kate Crawford
The promoters of big data would like us to believe that behind the lines of code and vast databases lie objective and universal insights into patterns of human behavior, be it consumer spending, criminal or terrorist acts, healthy habits, or employee productivity. But many big-data evangelists avoid taking a hard look at the weaknesses.
- Kate Crawford
Many of us now expect our online activities to be recorded and analyzed, but we assume the physical spaces we inhabit are different. The data broker industry doesn't see it that way. To them, even the act of walking down the street is a legitimate data set to be captured, catalogued, and exploited.
- Kate Crawford
When dealing with data, scientists have often struggled to account for the risks and harms using it might inflict. One primary concern has been privacy - the disclosure of sensitive data about individuals, either directly to the public or indirectly from anonymised data sets through computational processes of re-identification.
- Kate Crawford
If you have rooms that are very homogeneous, that have all had the same life experiences and educational backgrounds, and they're all relatively wealthy, their perspective on the world is going to mirror what they already know. That can be dangerous when we're making systems that will affect so many diverse populations.
- Kate Crawford
As we move into an era in which personal devices are seen as proxies for public needs, we run the risk that already-existing inequities will be further entrenched. Thus, with every big data set, we need to ask which people are excluded. Which places are less visible? What happens if you live in the shadow of big data sets?
- Kate Crawford
We urgently need more due process with the algorithmic systems influencing our lives. If you are given a score that jeopardizes your ability to get a job, housing, or education, you should have the right to see that data, know how it was generated, and be able to correct errors and contest the decision.
- Kate Crawford
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