Brian L. Roberts Quotes

Powerful Brian L. Roberts for Daily Growth

About Brian L. Roberts

Brian L. Roberts, an esteemed American businessman and philanthropist, was born on March 28, 1959, in Washington D.C., United States. Raised in a family of intellectuals, his father, Robert A.M. Roberts, was a prominent attorney and political figure, while his mother, Aileen Cohen Roberts, was an accomplished educator. This nurturing environment fostered Brian's intellectual curiosity from an early age. Roberts earned his Bachelor's degree in Electrical Engineering from Cornell University in 1980, followed by a J.D. from Harvard Law School in 1986. His education laid the foundation for his exceptional career in the telecommunications industry. In 1974, while still in college, Roberts started working part-time at cable television pioneer Ted Turner's cable company, Turner Broadcasting System (TBS). This experience ignited his passion for the sector and eventually led him to Comcast Corporation, where he joined in 1981 as a summer intern. He rose through the ranks over two decades, becoming its CEO in 2005, a position he still holds today. Under Roberts' leadership, Comcast has grown significantly, expanding beyond cable television into digital media, internet services, and theme parks. Notably, in 2011, Comcast acquired NBCUniversal, marking one of the largest deals in media history. Brian L. Roberts is also deeply involved in philanthropy, with significant contributions to education, healthcare, and arts institutions across the United States. In recognition of his achievements, he was inducted into the Cable Hall of Fame in 2015. Despite his busy schedule, Roberts remains committed to inspiring future generations, particularly through his work with educational organizations like the Roberts Enterprise Development Fund and The Roberts Prize at Cornell University.

Interpretations of Popular Quotes

"At Comcast NBCUniversal, we strive every day to be the best we can be, and we challenge ourselves constantly."

This quote suggests that Brian L. Roberts, at Comcast NBCUniversal, is committed to continuous improvement and self-challenge. The company aspires to excel in its daily operations and seeks constant progress rather than resting on past achievements. The message conveys a mindset of resilience, growth, and dedication to maintaining a competitive edge in the industry.

"Innovation is essential if you want to stay ahead in this rapidly changing media landscape."

This quote underscores the importance of innovation for maintaining a competitive edge, especially in an ever-evolving media industry. Rapid change characterizes the media landscape today, with new technologies, consumer preferences, and business models constantly emerging. To thrive in such a dynamic environment, it is crucial to consistently innovate - create, adapt, and improve ideas, products, and services that resonate with audiences and stay relevant. Without innovation, businesses risk falling behind, losing their competitive advantage, and eventually becoming obsolete.

"I think technology, when it's used properly and effectively, can empower people."

This quote by Brian L. Roberts implies that technology, when utilized thoughtfully and effectively, has the potential to enhance human abilities and provide individuals with greater control over their lives and circumstances. The emphasis is on the responsible use of technology, which can serve as a tool for empowerment rather than simply a source of distraction or complexity. This perspective underscores the importance of embracing technological advancements while maintaining a focus on how they can best serve human needs and aspirations.

"Our mission is to provide the best service possible for our customers."

This quote emphasizes that the primary goal or objective of the organization, represented by Brian L. Roberts here, is to prioritize exceptional customer service. It signifies a commitment to consistently deliver high-quality experiences and solutions that cater to the needs, preferences, and satisfaction of customers, thereby fostering strong relationships and loyalty. The focus on 'best' service suggests striving for continuous improvement, aiming to exceed customer expectations in every interaction and touchpoint. This approach is essential for businesses to thrive in today's highly competitive and customer-centric marketplace.

"We believe in investing in the future, whether that's new technologies, new content, or new opportunities for our employees."

This quote by Brian L. Roberts emphasizes a proactive and forward-thinking approach to business strategy. Investing in the future, as he states, encompasses three key areas: technology, content (which could be products, services, or ideas), and opportunities for employees. Essentially, he suggests that successful businesses should be open to change, innovation, and growth, continuously looking ahead for new possibilities while also prioritizing personal development for their workforce. This holistic perspective not only ensures the survival of a business in an ever-changing world but also fosters a culture of progress and learning within it.

We are going to have a suite of products that you subscribe to - television, high-speed Internet, phone, home security, energy management, maybe even health care - and we are going to have many customers that are going to buy those products directly from us.

- Brian L. Roberts

Maybe, Buy, High-Speed, Directly

In our case, one of my earliest experiences working in the company was being asked to be on Ted Turner's board, and I saw that the value creation from owning networks was stunning - new channels, international opportunities, synergy, many things that Turner Broadcasting built for decades.

- Brian L. Roberts

Synergy, Stunning, Networks, Turner

We support an open Internet and having rules - the right kind of rules that are legally enforceable and allow for investment and innovation.

- Brian L. Roberts

Innovation, Allow, Having, Right Kind

Comcast NBCUniversal has an incredible array of brands and ways to deliver those brands and experiences for consumers.

- Brian L. Roberts

Incredible, Ways, Brands, Array

If you drop a channel, you're incredibly unpopular, and if you pass along a rate increase, you're incredibly unpopular.

- Brian L. Roberts

Drop, Along, Incredibly, Unpopular

Many years ago, Bill Gates said that one day we'd be able to click on the shoes of a character in a TV show and buy them online. Whether that happens or not, are you thinking about new ways to combine your assets in programming, customer knowledge, and technology?

- Brian L. Roberts

Buy, TV, TV Show, Programming

I can get my voicemail transcribed and sent to me as e-mail. I want to be able to have my address book and all my life come up on my TV and video chat. The whole telecommunications experience through a wire is still very relevant.

- Brian L. Roberts

My Life, Through, Very, E-Mail

We provide a breadth of live and catch-up content - what we define as this season's content, none of which is available in the Netflix rerun world.

- Brian L. Roberts

Available, Which, Breadth, Season

It seemed to me the perfect company for the 21st century would be one that was technology-orientated with great content and national scale.

- Brian L. Roberts

Perfect, Scale, Seemed, 21st Century

It's a huge mistake not to embrace social media. We need to stay in touch and stay relevant to young people.

- Brian L. Roberts

Mistake, Embrace, Social, Social Media

If you had to pay separately for just PBS, probably, sadly, not a majority of Americans would do that. So there's many channels, whether it's Discovery Channel or C-SPAN or many, many others, that just aren't viable.

- Brian L. Roberts

PBS, Sadly, Separately, Channels

I think Jay Leno is fantastic.

- Brian L. Roberts

Think, I Think, Jay, None

Our products weren't getting some of the excitement they deserved because you were waiting on hold on the phone, or we missed an appointment.

- Brian L. Roberts

Waiting, Missed, Some, Deserved

It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace.

- Brian L. Roberts

Over, Tension, Marketplace, Packages

You can't just buy the sports section of 'The New York Times.' You take the whole paper.

- Brian L. Roberts

Sports, New, Buy, New York Times

What unfortunately happens is we have about... 350 million interactions with consumers a year, between phone calls and truck calls. It may be over 400 million, and that doesn't count any online interactions, which I think is over a billion. You get one-tenth of one-percent bad experience, that's a lot of people - unacceptable.

- Brian L. Roberts

Bad, Year, I Think, Interactions

Verizon had just come out with FiOS, and AT&T had U-verse. We came up with a couple of options, and then our marketing people came in and said, 'What do you think of Xfinity?'

- Brian L. Roberts

Think, Couple, Had, Options

NBC News will help define Comcast.

- Brian L. Roberts

Help, News, Will, NBC

We have a broad, well-positioned company, so when 'Minions' comes out, it can be in theme parks all over the world. We own Fandango. We can advertise on a network. We can have the characters pop up on the Golf Channel.

- Brian L. Roberts

Own, Over, Channel, Theme

We took the brains out of the set-top box and put it in the cloud. Having our software in the cloud gives consumers the ability to click their remote control and navigate through thousands of choices in a simple and elegant way. That's magic.

- Brian L. Roberts

Magic, Software, Through, Consumers

I go back to when we met with the late Steve Jobs. He couldn't understand why we didn't put Wi-Fi in every cable set box. And I literally went home and said, 'Tell me again - what's Wi-Fi?'

- Brian L. Roberts

Why, Back, Tell, Cable

I think cable has been under-appreciated for its contribution to society.

- Brian L. Roberts

Society, Think, Been, Cable

You have to have a business model you believe in and like.

- Brian L. Roberts

Business, Believe, Like, Model

We are a mixed marriage, so our kids were raised with a little less Judaism than I was raised with.

- Brian L. Roberts

Raised, Less, Mixed, I Was Raised

In the case of Comcast, we're taking a lot of our technology into the cloud, so you don't need a new box every time you want to innovate. And it's all speeding up.

- Brian L. Roberts

New, Need, Speeding, Box

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